Jani Saastamoinen, the Back Office salesclerk of Finnish sales team, spends his working days mainly making quotations. Work is perfect for Jani who is meticulous in nature and gets along with the numbers.
At Vallox, requests for quotations for the ventilation solutions for new apartment buildings or terraced houses end up on Jani Saastamoinen´s desk. In project sales, a request for quotation usually includes a stack of materials, such as a list of equipment, adjustment diagrams, and a job description for HVAC plan of the site in question. The first step in Jani´s work is to familiarize with these materials.
-It all starts with reading all the materials. Sometimes they can be extensive and my job is to find the right products from our selection for each construction site.
The work of Back Office salesclerk at Vallox requires accuracy, numerical skills and basic knowledge of ventilation industry. Jani says, that his previous work experience with bidding in building services industry have been useful in his work at Vallox.
-Basically, I looked at the same bundle of plans before, but from a different perspective. Working at Vallox, the support of colleagues, and the in-house HVAC-training have taught me to do this job. My character and previous work experience suit well for this kind of work that requires precision.
It requires professionalism to make quotation that meets the customer´s needs
Once the materials of the request for quotation have been reviewed, possible additional questions have been clarified and the products to be offered have been selected, work with the numbers begins. A good vision of the price level is the ultimate professionalism of the bidder.
-I find it important that the quotation going to the customer is clear, includes products that meet the customer’s needs and the right kind of pricing. Making a good quotation requires proper familiarization and sometimes further clarification. I often discuss about the tenders with our Area Managers so that their views and experience from the field can be taken into account. And one can not be scared of even large figures in this job.
Jani has worked at Vallox for four years and he tells that making, for example, price lists or sending product information to customers bring variation for his daily work. Jani also meets the users of Vallox products a few times a year at trade fairs.
-Since most of my work includes interaction with professionals in the industry, consumer fairs are a nice change for me. In those events, I get a broader view for my own work. However, the customer interface is mainly handled by Vallox customer service, Area Managers and technical support.
A solvent and reliable operator in the ventilation industry
Jani radiates confidence in the skills of his colleagues as well as the 50-year-old employer.
-Vallox has a long history and strong expertise in ventilation. We also have a deep desire to develop both our operation and our products. It´s nice to have a job that has an impact on financial success and employability.
