Support and instructions

Webhelp

Find comprehensive instructions for the installation, use and maintenance of MV-units.

FAQ

A question in mind? Check out our Frequently asked questions -list to see if you can find your answer.

Software update

By updating your unit, you will ensure that you always have access to our latest control features.

Warranty policy

Vallox products have a 24-month warranty, starting on the date of delivery. In warranty-related matters, contact the seller of the product in the first place. The seller will submit a complaint to the manufacturer.

Read more about the warranty practices and instructions here:

Maintenance of your ventilation unit

Regular maintenance of your Vallox ventilation unit pays off, as it has a significant effect on the efficiency of ventilation and extends your unit’s service life. Regular maintenance of the unit ensures that there is fresh indoor air in your home every day.

Self-maintenance of the ventilation unit is easy – read the instructions here

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Usage videos

The video selection opens from the upper right corner of the video. Videos available only in finnish.

Usage videos for SE models

The video selection opens from the upper right corner of the video. Videos available only in finnish.

Compatibility tables

Are you looking for a cooker hood to replace the old one? Are you looking for a ventilation unit to replace the old one as easily as possible? Check the compatibility tables:

Compatibility table for cooker hoods

Compatibility table for roof fans

Replacing old ventilation units with Vallox 125 MV