{"id":9084,"date":"2023-06-19T09:45:38","date_gmt":"2023-06-19T06:45:38","guid":{"rendered":"https:\/\/vallox.com\/tuki-ja-ohjeet\/"},"modified":"2026-03-04T16:27:44","modified_gmt":"2026-03-04T14:27:44","slug":"support-and-instructions","status":"publish","type":"page","link":"https:\/\/www.vallox.com\/en\/support-and-instructions\/","title":{"rendered":"Support and instructions"},"content":{"rendered":"\n
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Webhelp<\/h2>\n

Find comprehensive instructions for the installation, use and maintenance of MV-units.<\/p>\n<\/div>\n <\/div>\n

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FAQ<\/h2>\n

A question in mind? Check out our Frequently asked questions -list to see if you can find your answer.<\/p>\n<\/div>\n <\/div>\n

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Software update<\/h2>\n

By updating your unit, you will ensure that you always have access to our latest control features.<\/p>\n<\/div>\n <\/div>\n

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Warranty policy<\/h2>\n
Vallox products are covered by a 24\u2011month warranty and spare parts by a 12\u2011month warranty, starting from the date of delivery. In warranty-related matters, contact the seller of the product in the first place<\/strong>. The seller will submit a complaint to the manufacturer.<\/div>\n

Read more about the warranty practices and instructions here:<\/p>\n<\/div>\n <\/div>\n

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\n Manual search\n <\/h2>\n
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You will find manual for Vallox products from manual search. The manufacturing date helps you find a right manual. You will find the date from the name plate of your device.<\/p>\n\n <\/span>\n

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\n Maintenance of your ventilation unit\n <\/h2>\n
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A Vallox ventilation unit is a long\u2011lasting device as long as it is maintained regularly and worn parts are replaced when necessary. A regularly serviced unit keeps the indoor air in your home fresh at all times.<\/p>\n

Self-maintenance of the ventilation unit is easy \u2013 read the instructions here<\/p>\n

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\n MyVallox Cloud Service\n <\/h2>\n
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MyVallox Cloud is a cloud service for the remote online control of MyVallox ventilation units. You may use MyVallox Cloud with your phone, tablet or computer anywhere, when your device is connected to the internet.<\/p>\n\n <\/span>\n

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Usage videos<\/h2>\n\n\n\n

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Usage videos for SE models <\/h2>\n\n\n\n

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\n Brochures and guides\n <\/h2>\n
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All the brochures and the guides are collected on the one page. If you need a guide to pick a right filter package or you wanna see a brochure about new product, see the brochures and guides<\/strong><\/em> page.<\/p>\n\n <\/span>\n

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Compatibility tables<\/h2>\n\n\n\n

Are you looking for a cooker hood to replace the old one? Are you looking for a ventilation unit to replace the old one as easily as possible? Check the compatibility tables:<\/p>\n\n\n\n

Compatibility table for cooker hoods<\/a><\/p>\n\n\n\n

Compatibility table for roof fans<\/a><\/p>\n\n\n\n

Replacing old ventilation units with Vallox 125 MV<\/a><\/p>\n\n\n\n

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\n Installation services\n <\/h3>\n <\/div>\n
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\n Maintenance service\n <\/h3>\n <\/div>\n
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\n Filter retailers\n <\/h3>\n <\/div>\n
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